Joshua Kaufman
unraveled.com/work
jmk@unraveled.com

EXPERIENCE

User Experience Lead, ExactTarget Social Media Lab
March 2011 - Present

Leading the design of ExactTarget's social products within their Interactive Marketing Hub.

Senior Interaction Designer, Punchcut
November 2009 - July 2010, San Francisco, CA

Led the design of applications and interfaces for consumer electronics platforms with a focus on mobile and convergent user experiences.

Contract Interaction Designer, Walmart.com
August 2009 - October 2009, Brisbane, CA

Developed designs for Walmart's mobile websites, which are optimized for a range of device capabilities including XHTML-MP, HTML and iPhone/Webkit.

Senior Interaction Designer, Tiny Pictures
March 2007 - June 2009, San Francisco, CA

Led the interaction design and product strategy of Radar, a service for real-time sharing of cameraphone pictures and videos.

User Experience Architect, LBI
September 2004 - March 2007, London, UK and Zurich, CH

Developed compelling user-centered solutions by working directly with senior executives of Fortune 500 companies throughout UK and Europe.

Web Quality Assurance Specialist, Columbus State Community College
October 2001 - July 2003, Columbus, OH

Designed and developed departmental sites and maintained the quality of the entire site through the development of standards and quality assurance reviews.

Web Developer, MC2 Interactive
September 2000 Ð August 2001, Columbus, OH

Collaborated as an integral member of the design and development team to develop front-end interfaces for Flash and HTML sites.

EDUCATION

M.S. Human Computer Interaction with Ergonomics
University College London

Thesis on the convergence of accessibility and usability in web design.

B.S. Information Technology
DeVry University

Concentration in client programming.

B.S. Science
Pennsylvania State University

Minor in Science, Technology and Society.

EXPERTISE

Design Leadership, Product Ideation, Product Design, Product Strategy, Interaction Design, Interface Design, UI Design, Information Architecture, User Experience, Web Applications, Mobile Applications, Web Design, Social Media, Usability

METHODS

Design Research, Requirements Gathering, Task Analysis, Flow Diagrams, Scenarios, Personas, Story Boards, Site Maps, Wireframes, Prototypes, Usability Testing, Heuristic Evaluations

TOOLS

Pen and Paper, Fireworks, Photoshop, OmniGraffle, Keynote, HTML, JavaScript, PHP