Entries tagged with “experience”
- [10/07/2004] How not to treat a new customer
- [21/06/2004] Integrated information systems improve the customer experience
- [11/10/2003] Don Norman, Door Locks and Dance Clubs
- [14/11/2002] Bits, Experience, and Jazz
This the personal website of Joshua Kaufman, an interaction designer living in San Francisco. I blog about design, technology, products and getting things done. I also occasionally publish projects. Most of my web activity is available on FriendFeed. You can contact me via email at or otherwise.
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