Usability Issues in Product Design

Frontend Usability InfoCentre returns with a great little article about usability issues in product design by Frank Long.

As everyday products have become more intelligent and start to move on-line, the complexity of these interfaces has also increased. Thus the usefulness of products has become more dependent on the usability of the product interface. And as a result the usability of the interface can no longer be isolated from how the product works.

(via ia/)